
Giant Group Responds to U.S. CBP Withhold Release Order: Reaffirms Human Rights Commitment and Initiates Petition Process
On September 24, 2025 (U.S. Eastern Time), the U.S. Customs and Border Protection (CBP) issued a Withhold Release Order (WRO) on products manufactured at Giant Group’s Taiwan manufacturing factory, suspending the import of bicycles, bicycle parts and components into the United States.
In response, Giant Group issues the following statement:
1. Company Position
Giant Group is firmly committed to upholding human rights and labor protections, and has taken the following concrete actions:
- Since January 2025, we have fully implemented a Zero Recruitment Fee Policy, under which all recruitment, agency, and government-related fees for newly hired migrant workers are fully covered by the company.
- By the end of 2024, we completed upgrades to employee housing, providing a safer and more comfortable living environment.
2. Active Response
Giant Group has established internal supervision mechanisms and third-party audits, and continues to conduct due diligence to ensure compliance with international standards. We will contact CBP to file a petition to seek the revocation of the WRO and explain that the Company has already adopted appropriate measures.
3. Impact
The WRO applies only to products manufactured in Taiwan and exported to the U.S. Supply and sales in other markets remain unaffected. In the short term, some shipments to the U.S. may experience delays or inspections. However, the company has activated contingency measures and is planning to work closely with CBP and are working closely with business partners to minimize the impact.
4. Continuing Transparency and Communication
Giant Group remains dedicated to protecting labor rights through concrete actions and ensuring a transparent, fair, and sustainable development. The Group will continually provide timely updates and maintain open communication with global stakeholders to foster a responsible and resilient industry environment.